Warranty Conditions

LIMITED WARRANTY

From the date the Product is sold to an end-customer for the first time, as evidenced by the original customer’s purchase receipt, Powertronics warrants the Product for a period of three (3) years. Only the original purchaser is entitled to claim warranty and the warranty period is limited to his/her lifetime. Battery capacity is not covered.

VALID WARRANTY CLAIM

Notification must be made before the end of the applicable Warranty Period, as such Warranty Periods are defined below;

The claim must accompany End-Customer logs and/or any documentation if requested by Powertronics; and the claim must be substantiated with original proof of purchase from an Authorized Party.

CLAIM HANDLING

Claims made pursuant to this Limited Warranty shall be administered as follows:

The remedy shall be repair or replacement of the non-conforming hardware or non-conforming part(s) of Product in a commercially reasonable time by Powertronics or its authorized representative as solely determined by Powertronics; Replacement parts or Products may either be new or refurbished.

EXCLUSIONS

Powertronics’ Limited Warranty obligations described herein shall terminate and shall not apply in any case where any alleged Product failure or other breaches of warranty was caused in whole or in part by:

Physical damage sustained from improper handling during shipping as well as normal wear and tear in use of Product;

Unauthorized, improper or incorrectly performed modifications, alterations or repair;

Parts were installed and used that were not certified or approved by Powertronics or its designated representative;

unusual physical or electrical stress;

Abuse, misuse, accident, neglect;

Exposure to moisture, flooding, fire, electrical problems associated with incoming power or other acts not the fault of Powertronics;

Not adhering to Powertronics’ recommended maintenance procedures or failure to comply with Product instructions and/or documentation.